What We Collect and Why It Matters
We collect the information you provide when registering — your name, contact details, and account credentials. When you make a deposit or request a withdrawal through Touch 'n Go eWallet, Boost, or GrabPay, our system logs the transaction reference and amount to reconcile your account balance
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accurately. We also collect device and session data automatically: your IP address, browser type, and pages visited. This helps us detect unusual login attempts and keep your account from being accessed without your knowledge. We do not sell, rent, or trade your personal data to marketing
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companies. Where we share data with payment processors — for example, to route a GrabPay withdrawal or verify a Boost deposit — that sharing is strictly limited to completing your transaction. Your data is retained for as long as your account remains active, or as required
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under applicable law for the jurisdiction in which you access our services. Access to our platform depends on local law and is available only where permitted. If you close your account, we will retain only the records we are legally required to keep, and delete the
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rest within a reasonable period.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.